Archive for February, 2010
Driving the “Wow” Experience Through Culture (PEOPLE)!!
I know lately we have been hyper-focused on a company called Zappos. We can’t seem to help ourselves – the more we read, the more we are “wowed” by their story.
Zappos was founded in 1999 and now has over a $1 billion in sales. According to the company, they are a service company that just happens to [...]
Mistakes Companies Use When Leveraging Social Media
The Social Media examiner recently interviewed Jason Falls about the mistakes companies make when embracing social media. The interview is definitely worth listening to. Jason highlights the following mistakes big companies make:
They don’t listen first. Companies are still getting used to the fact their traditional form of communication no longer is valid – they now [...]
“Are Women the New Men?
By Ella L. J. Edmondson Bell, Ph.D,
Author of Career GPS: Strategies for Women Navigating the New Corporate Landscape
It has been widely reported that for the first time in history, women are less than a percentage point away from making up the majority of the national workforce. The economic downturn has hit men harder. They held nearly [...]
Delivering Happiness – Isn’t That What It’s All About?
No wonder we keep hearing about Zappos! Review this presentation to better understand how Zappos.com truly delivers happiness to both its customers and its employees.
….don’t you wish your CEO understood the importance of happiness?
Zappos – NAA – 02-17-10
View more presentations from zappos.
Engagement Strategies Magazine!
If you are interested in Employee Engagement, please read and comment on our article titled, “Maybe the Traditional Approach to Engagement is All Wrong!”
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